Check Whether Your System Software Is Compatible or Needs to Be Updated Then Try Again

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Symptoms

When you use Windows Update to check for updates, yous may not exist offered the option of downloading Windows vii Service Pack 1 (SP1).

Cause

There are certain scenarios where the installation of Windows seven SP1 may non be successful. To help avert these scenarios, Windows 7 SP1 is not offered through Windows Update if whatsoever of the following issues are true for your computer::

• Windows SP1 is already installed, or a prerelease version of Windows vii SP1 has not yet been uninstalled.

• Some other update has to be installed before Windows 7 SP1 will be bachelor.

• A plan on your estimator is preventing Windows 7 SP1 from being installed.

• System files that are required to install Windows vii SP1 are missing from your computer.
  

Resolution

To resolve this issue, follow the steps in the methods below starting with Method 1, if method i does not resolve the issue, go to method 2.

Method 1: Confirm that Windows 7 SP1 is non already installed and that you are not running a prerelease version of Windows 7 SP1

To do this, follow these steps:

1. Click Commencement , right-click Computer, and then click Backdrop.

2. Bank check the Windows edition section:

   1. If Service Pack 1 is listed, Windows 7 SP1 is already installed on your figurer.

   2. If a version number (for instance, v.153 or v.720) is listed subsequently Service Pack ane, a prerelease version of Windows 7 SP1 is nevertheless installed on your computer. You lot have to uninstall it earlier Windows Update will offer you the release version of SP1. For more information, see

      How to uninstall Windows 7 SP1.

Method 2: Check for pending updates

Update 2454826, 2534366, and 2533552 may have to be installed on your reckoner before Windows 7 SP1 will exist offered in Windows Update.

To install these updates past using Windows Update, follow these steps:

1. Click Start , click All Programs, then click Windows Update.

2. In the navigation pane, click Check for updates, and and so look while Windows looks for the latest updates for your figurer.

3. If any important updates announced, click Install updates.

   If y'all are prompted for an ambassador countersign or for confirmation, blazon the password or provide confirmation.

4. Restart the computer if y'all are prompted to do this when the installation is complete.

5. Cheque Windows Update again to see whether Windows seven SP1 is now available.

Update 2454826, 2534366, and 2533552 are also bachelor for download from the Microsoft Download Center. For more than information most these update and nearly how to install these updates, click the post-obit article number to view the articles in the Microsoft Knowledge Base:

2534366Windows seven Sp1 installation fails on a machine with all Language packs installed Error 0xC0000009A

2533552 An update that prevents a "0xC0000034" error bulletin when you endeavor to install Windows vii SP1 or Windows Server 2008 R2 SP1 is available
2454826 A performance and functionality update is available for Windows 7 and for Windows Server 2008 R2

Method 3: Verify that an incompatible version of SafeCentral is not installed on your computer

Windows SP1 may non appear in Windows Update if certain versions of SafeCentral are installed on your computer. SafeCentral is a security plan that is manufactured by SafeCentral, Inc.

If your calculator is running SafeCentral version two.9.0.0 or an earlier version, yous take to update SafeCentral before you can install Windows 7SP1.

To determine whether SafeCentral is installed, follow these steps:

1. Click Start , click Control Panel, click Programs, and and then click Programs and Features.

2. Search the list of programs for SafeCentral. If SafeCentral version 2.9.0.0 or an earlier version is installed, visit the
   SafeCentral website for more information.

Method four: Check whether you accept Intel integrated graphics driver Igdkmd32.sys or Igdkmd64.sys and whether you upgraded the driver

Windows vii SP1 volition not appear in Windows Update if y'all accept one of the post-obit files on your estimator.

• Igdkmd32.sys (32-bit), versions eight.15.10.2104 through 8.15.10.2141

• Igdkmd64.sys (64-bit), versions 8.15.10.2104 through 8.15.x.2141

These drivers are known to cause problems with certain applications that utilise D2D (Direct2D). For example, if you lot employ these drivers together with Windows Alive Post under certain circumstances, Windows Live Postal service could crash.

To check for the Intel integrated graphics driver and driver version, follow these steps:

1. Start DirectX Diagnostic Tool. To exercise this, click Start , blazon dxdiag in the Search programs and files box, so printing Enter.

2. Click the Brandish tab.

3. Note the driver and driver version.

4. If yous take the Intel integrated graphics driver and driver version 8.xv.10.2104 through 8.xv.ten.2141, visit the computer manufacturer's website to see whether a newer driver is available.

Update 2454826 is besides available for download from the Microsoft Download Centre. This update may help with performance and functionality improvements for this consequence. For more information about this update and about how to install this update, click the following article number to view the article in the Microsoft Knowledge Base:

2454826 A functioning and functionality update is bachelor for Windows 7 and for Windows Server 2008 R2

Method 5: Make certain that you did not utilise vLite to customize your Windows 7 installation

Steps to piece of work around the vLite issue

If you accept tried all the steps that are described in this commodity, and Windows Update still does non offer you the pick of installing Windows seven SP1, you tin work around the vLite upshot by installing Windows 7 SP1 from the
Microsoft Download Heart.

Important The recommended method for installing Windows seven SP1 is to utilize Windows Update. For information about how to install Windows seven SP1 by using Windows Update, see the
Install Windows vii SP1 topic. If you lot decide to work effectually the result by installing the service pack from the Microsoft Download Heart, there are steps that you should take before you install Windows vii Service Pack 1 from the Microsoft Download Center. For more than information, click the following article number to view the article in the Microsoft Knowledge Base:

2505743 Steps to take earlier y'all install Windows 7 Service Pack i from the Microsoft Download Center
Important If you do not follow the steps in Noesis Base of operations article 2505743, you may not have the all-time possible feel when you install the service pack from the Microsoft Download Center.

The third-party products that this article discusses are manufactured past companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Microsoft provides third-party contact information to assist y'all find technical support. This contact data may change without notice. Microsoft does not guarantee the accuracy of this third-political party contact information.

Method 6: Download the Windows seven SP1 from Microsoft Download Center

If you tried all the above methods and still cannot detect Windows 7 SP1 available in Windows Update, download the Windows 7 SP1 from Microsoft Download Center:

Windows 7 and Windows Server 2008 R2 Service Pack one (KB976932)

Need more than aid?

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Source: https://support.microsoft.com/en-us/topic/you-do-not-have-the-option-of-downloading-windows-7-sp1-when-you-use-windows-update-to-check-for-updates-ea950565-0405-f99f-09e7-3d2ed990ae7e

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